Question 1

Does PetSmart offer same-day delivery on Instacart?

Accepted Answer

Yes! PetSmart offers same-day delivery with Instacart and you can get your items delivered in as fast as 1 hour. Learn more about Instacart same-day delivery.

Question 2

How does PetSmart delivery on Instacart work?

Accepted Answer

It’s simple. Using the Instacart app or website, you can shop your favorite products from a PetSmart near you. After you have placed your order, Instacart will connect you with a shopper in your area to shop and deliver your order. Contactless delivery is available with our ”Leave at my door” option. You can track your order is progress and communicate with your shopper every step of the way using the Instacart app or website. Learn more about how to place an order.

Question 3

How much does PetSmart delivery via Instacart cost?

Accepted Answer

Here’s the breakdown on PetSmart delivery cost via Instacart: Instacart+ members have $0 delivery fees* on eligible orders (grocery and retail $10+, Costco $35+ and restaurants $25+); and non-members have delivery fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35. *Service fees apply. Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee. Tipping is optional (but highly encouraged!) for delivery orders. It’s a great way to show your shopper appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper who delivers your order. Learn more about Instacart pricing.

Question 4

How long does PetSmart delivery via Instacart take?

Accepted Answer

The best part about PetSmart delivery via Instacart is that you can choose when you would like to schedule your delivery. You can get it in as fast as an hour , or choose a dropoff time for later in the day or week to fit your schedule. Delivery windows start as early as 9am and run as late as midnight. Check local store hours. Delivery hours are subject to store operating hours, which includes holidays. To make sure you get your delivery as scheduled, we recommend— Turning on notifications for the Instacart app Keeping an eye out for text messages and phone calls from your Instacart shopper Leaving helpful instructions for parking, gate codes, or other clues to find your home. Learn more about Instacart same-day delivery.

Question 5

Does PetSmart accept EBT SNAP as a form of payment for grocery delivery or pickup orders placed on Instacart?

Accepted Answer

At the moment, PetSmart does not currently accept EBT SNAP for as a form of payment for grocery delivery or pickup orders placed via Instacart. Learn more about using EBT SNAP for Instacart grocery delivery.

Question 6

If I place a PetSmart order on Instacart, will I still be eligible to earn Treats Rewards points for my purchase?

Accepted Answer

Yes! You are eligible to continue to receive select Treats Rewards benefits and earn Treats Rewards points for purchases made when shopping at PetSmart on Instacart. You can add your loyalty card information to your Instacart account. Learn more about how to add a store loyalty or membership card to your Instacart account here. Keep in mind when shopping on Instacart: we only offers prices according to our pricing policy and therefore may not be able to offer any sale or promotional prices associated with loyalty card usage.

Question 7

Can I use PetSmart gift cards on Instacart?

Accepted Answer

At the moment, Instacart does not currently accept PetSmart gift cards as a form of payment.

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