You can update your Instacart Business account information in the Instacart app or on the website.

In-app—

  1. Tap the account icon in the upper right corner.
  2. Tap Settings.

On website—

  1. Click on the 3 horizontal lines in the upper left corner.
  2. Click on Your account settings.

If you’ve set up your business organization on Instacart Business, you can also update your business information such as business type, size, and Tax ID (EIN/BN).

In-app—

  1. Tap the account icon in the upper right corner.
  2. Tap Business settings.
  3. Tap General.
  4. Tap on any of the business information you’d like to update.

On website—

  1. Click on the 3 horizontal lines in the upper left corner.
  2. Click on Business settings.
  3. Click the edit button next to whatever business information you’d like to update.

Note: You may not edit or change your Business Name after the business owner sets it up. For special circumstances, reach out to business@instacart.com.

Switch between Business and personal account

When you open Instacart in-app or on the web, a pop-up screen asks whether you want to use your business or personal account.

To switch between profiles in-app—

  1. Tap the account icon in the upper right corner.
  2. Tap on the drop down arrow next to your business’s name at the top of the screen.
  3. Tap your personal account.

To switch between profiles on the website—

  1. Click on the 3 horizontal lines in the upper left corner.
  2. Click Switch to personal/ business.

Convert personal account to business account

The ability to convert a personal account to a business account directly in the app or on the website is not currently available.

If you primarily use your personal account for business orders and would like to explore converting it to a business account, please email business@instacart.com. Our team can review your situation and discuss options.

When you reach out, please share:

  • The email address on your Instacart account
  • Whether you already have any business accounts with Instacart
  • How you currently use Instacart for business vs. personal orders

Good to know about converting accounts

If your personal account is converted to a business account, you:

  • Lose access to certain personal features, including:
    • Restaurant orders
    • Family accounts
    • EBT SNAP payment methods
  • Cannot switch that same account back to a personal account after conversion.

You can have both a personal and business account with Instacart, but if you convert an existing personal account into a business account, that specific account:

  • Will be treated as a business account going forward
  • Will not regain access to personal‑only features (restaurant, family accounts, EBT SNAP) even if you later also use it for personal needs

If you’re unsure whether you should convert or instead create a separate business account, email business@instacart.com and our team can help you choose the best setup for your needs.

Connect to a business account

Connecting to a business account lets you order through the business you work for. You’ll receive an email invitation from the account owner, and once connected, you can start placing orders.

Your new account connects to your company’s business account.

For information on creating an organization in your Business account and adding team members or transferring ownership, check out our Manage your business organization Help Center article.